Use of Internet Explorer 6/7/8

You are using an old version of the Internet Explorer that is no longer supported. Please use a newer browser version. If you are missing the rights to do so, you can also enhance your Internet Explorer by installing the add-on called Google Chrome Frame. The extension allows you to display web pages that are no longer support by Internet Explorer. You can download the add-on here.


  • Support team with functional and technical competence for the support of day-to-day operations
  • Approach based on best practices
  • Support with blueprints from requirements phase through to the implementation of customizing activities
  • Technical support for the on-going operations
  • Integration of existing ticket- and documentation- systems
  • Service-Level-Agreement: support level (service hour standard, high-availability-times), periods of availability, communication channels (tickets, mail)
  • Organization capacity planning, knowledge transfer
  • Monitoring performance, changes to system authorizations
  • User training and coaching
  • Understanding of local cultures, languages
  • Qualified service desk

Beke Brosch

+49 221 888 26 419