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Business, Technology,
Methodology - Expertise³

Review and implementation of new products in SAP FS-CD and FS-CM

Capita


Review and implementation of new insurance products in the SAP Collections and Disbursement (FS-CD) and Claims Management (FS-CM) modules.

ConVista worked in a coaching role, supporting the documentation of new processes and designing a solution in FS-CD and FS-CM.

In addition ConVista also coached the project team on best practise methodologies for undertaking a business blueprint for FS-CD. This included looking at the main areas for analysis, using question catalogues to determine what information is required in order to configure FS-CD, and documententing new, complex business processes. These best practices are the result of many years of successful FS-CD implementation projects.

In parallel, ConVista provided consulting services for the module FS-CM, which was already operational at Capita, solving some of the issues that were occuring in daily business.